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We are receiving a high number of messages and we will try and answer your query as soon as we can.
If your query is urgent please call the Pensions Helpline on 0191 424 4141 between Monday to Friday 9:00am to 4:30pm.
If you have a question about your tax code or the amount of tax you are paying, please note we will not be able to answer your query as HMRC tell us how much tax to deduct. Please contact HMRC on 0300 200 3300.
If you have requested payment of your deferred benefits, or you have recently retired, please note we aim to issue your retirement quote within two months of your leaving date. However, if you are entitled to unreduced benefits, you should receive your quote within one month of leaving.
You may also find the information you are looking for on our website at www.twpf.info including:
rejoining TWPF and